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Exchange & Refund Policy

14 Days

As a Light Avenue customer, you are entitled to an exchange/ refund within 14 days
together with proof of purchase. 14 days exchange/refund policy for online purchases only.
Requirements for exchange as follows:
- unused
- not installed before

- original packaging undamaged

For non-bulky items:
You may return to any of our outlets.

For bulky items:
Please Whatsapp our customer service team for a pick up (chargeable).

Once the product has been inspected and approved for refund, your refund will be reflected within 5 to 10 working days.

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